Updated: Jun 15, 2022
The BCCEC is pleased to introduce its Monthly Member Spotlight, highlighting members from our various classes of membership so that you can get to know them better. For the month of June:
Plato Alpha Design
NUA Insurance Agents & Brokers Ltd.
Plato Alpha Design
Company name: Plato Alpha Design
Person in charge: Duran Humes - Chief Executive Officer / Keith Roye II - Chief Operations Officer
Year Company was founded: 2020
Describe what your business provides for its customers: We provide business efficiency solutions for problems that plague business and we do that by adding automation where needed, integrating different systems so the environment is more cohesive, and creating custom software to solve specific problems or issues.
Give us a brief history of your business and what makes it unique: Plato Alpha was founded by 2 senior software engineers that saw a need in The Bahamas for local software development talent. Yes, we are Bahamians and our quality of work and level of service exceeds international standards. Another thing that makes us unique is that we aren't a 1 trick pony, we are fully capable and have demonstrated our team's ability to bring many different ideas and concepts to life from financial trading applications, web portals, automated telephone assistants, payment gateways, and many others.
What’s the most exciting recent highlight for your business? The most exciting recent highlight would have to be the launch of our HR & Payroll platform TriblockHR. This was built to solve a major pain point in many local businesses handling their HR & Payroll process effectively.
Where do you hope to see your business in 12 months? Over the next 12 months, I see us being the technology leader within The Bahamas. And having our HR & Payroll platform empowering almost all HR departments in companies that operate in The Bahamas.
What advice would you offer to someone starting their own small business? The advice I would give is to do something different, don't get into the same old businesses that everyone else does on a daily basis, and choose something that you can have a disproportionate advantage in based on your skills, experience, and what the market needs.
If you are looking to increase your business efficiency and profitability through software, then schedule your consultation with Plato Alpha Design today!
Visit their website>>> https://platoalpha.com/
Check out their Facebook page>>> https://www.facebook.com/platoalphadesign
We Are Plato Alpha >>> https://www.youtube.com/watch?v=syVIFG8Mv-A
Client Testimonial - Doctors Hospital >>> https://youtu.be/TYE78x6Z_fU
NUA Insurance Agents & Brokers Ltd.
Company name: NUA Insurance Agents & Brokers Ltd.
Person in charge: Stanford Charlton, FCII was confirmed as Managing Director of NUA in September 2021 after acting in that capacity since 1 January 2020. Mr. Charlton is a proven insurance executive with over 30 years of experience in Underwriting, Broking and Claims acquired through training and work in The Bahamas, London and the Turks & Caicos Islands. He holds a Bachelor of Arts degree in Business Administration from Cedarville University in Ohio and is a Fellow of the Chartered Insurance Institute, London. Mr. Charlton is a former President of the Rotary Club of New Providence (2006-07), Deputy Chairman of the Turks & Caicos Insurance Association (2007-09), and Assistant District Governor of the Rotary Clubs of The Bahamas (2013-16).
Year Company was founded: NUA was established in 1966 through the amalgamation of the insurance interests of prominent Bahamian businessmen.
Describe what your business provides for its customers: Whether someone needs insurance for a home, car, boat, or business, finding the right coverage starts with choosing the right agency. For over 56 years, NUA has been a trusted insurance advisor and advocate for individuals, families and businesses who seek robust and flexible insurance coverage to protect the things they care about.
NUA puts our customers at the centre of our service. We take the time to get to know them, evaluate their unique circumstances, and navigate the complex world of insurance on their behalf. This allows us to recommend the right mix of coverages to protect the things that are important to them. We are able to design insurance policies that deliver the security our customers need and the tailored service they deserve.
NUA offers the full range of general insurance products for individuals – including coverage for cars, homes, condos, short-term rentals, boats/yachts, aircraft, and other insurable assets.
NUA is a market leader for Commercial Insurance coverage in The Bahamas and offers a comprehensive menu of business insurance options. Our offerings for small businesses are designed to protect a company’s property and income and safeguard owners against liability claims. We also specialize in designing sophisticated programs to help protect mid-size and large businesses with complex risk management needs.
Give us a brief history of your business and what makes it unique: Since its inception in 1966, NUA has evolved to become a leading property and casualty insurance agency in The Bahamas. Our long history and wide experience mean we understand the specific risks our customers face and have the technology and comprehensive solutions to support them throughout their journey.
Following a robust M&A strategy over the years, NUA has developed a diverse distribution network with locations throughout The Bahamas, supported by several independent representatives. The company now insures property values of about US$2.7 billion and is licensed to conduct long-term insurance business.
The majority of NUA policies are underwritten by Bahamas First General Insurance Company, which is rated A- (Excellent) by AM Best. With the largest Bahamian general insurer and important international partners behind us, we have the resources, technology and insight to deliver coverage solutions with an unmatched combination of price and quality.
What’s the most exciting recent highlight for your business? Technology is a key differentiator for NUA in the local insurance market. In December 2021, as a part of the Bahamas First insurance intermediary network, we were the first to offer our customers access to First Online, a self-service insurance portal powered by Bahamas First that offers customers the flexibility to get an instant quote, purchase a policy, or submit a claim in minutes. Anytime, anywhere. 100% online at nuainsurance.com. This portal is the first of its kind in The Bahamas.
Where do you hope to see your business in 12 months? The most important impact of the global digital revolution has been its effect on customer expectations. Therefore, NUA will be focused on enhancing the customer experience through innovation – from our product offerings to our digital capabilities and everything in between.
What advice would you offer to someone starting their own small business?
• Do your market research – Make sure there is an interest in or demand for your product.
• Groundwork – Lay the foundation and develop every facet of your plan.
• Location – Find the prime location for your business (and consider the possibility that this might be exclusively online).
• Purchase Insurance – Protect your investment and purchase the insurance that suits your needs.
• Sell Service – ‘Service is key’ in every business. This sells more than paid advertising. You will retain your existing clients as well as obtain new customers through referrals.
• Believe in Yourself – Believe in your dream even if nobody does. There will be many people that will not see or understand your vision and that is ok. Surround yourself with those people who do. Most importantly, never give up. Your success may not happen overnight but trust the process.
We navigate the complex world of insurance on your behalf, to set you up with the protection for what matters most. Whatever your needs – home & property, motor, business, travel, and much more – you can rest easy with us.
Visit their website>>> https://nuainsurance.com/
Check out their Facebook page>>> https://www.facebook.com/nuainsurance/